myr345 – Deposits, Withdrawals Account Verification

PAYMENT OPTIONS

Accepted Payment Methods at myr345

All methods below are live inside the myr345 cashier for accounts where local law permits. Both deposits and withdrawals route through your existing wallet or bank — no third-party checkout pages.

Touch 'n Go eWallet Malaysia's most-used mobile wallet. Deposit and withdraw directly from the TNG app with PIN or biometric approval.

Boost App-to-app push transfer. Confirm inside Boost and the myr345 cashier updates without a browser redirect.

GrabPay Linked to your GrabPay balance. Works for both funding and cashing out, subject to your GrabPay wallet limits.

DuitNow Real-time bank transfer routed via DuitNow. Available across major Malaysian banks, including Maybank and CIMB.

FPX Online banking via Maybank2u, CIMB Clicks and other FPX-connected banks. One login, direct RM transfer.

Withdraw to Your Local Wallet or Bank

Withdrawals go back to the same method you used to deposit — this keeps the money trail clean and speeds up processing on our end. Head to the cashier, switch to the withdrawal tab, and select your payout destination. GrabPay and Boost cashouts follow the same app-confirmation flow as deposits. FPX withdrawals land in your Maybank2u or CIMB Clicks account depending on

the bank you linked. We do not publish a fixed processing window because bank and wallet clearing times vary — the cashier shows an estimated range once you select a method. Your account must pass identity verification before a withdrawal can be processed.

Go to the cashier withdrawal tab — Same cashier icon, different tab. Your available balance and any pending amounts are listed at the top so you know exactly what can be moved.
Select your payout method — Pick the wallet or bank account you originally deposited from. If you need to add a new destination, the verification step covers that too.
Enter the amount and submit — Key in the RM amount within the range shown, review the confirmation screen, and submit. A reference number appears immediately — save it.
Wait for provider confirmation — The receiving wallet or bank sends its own notification once the transfer clears. Check your myr345 transaction log if you need the status before that arrives.

Put Money Into Your myr345 Account

We keep the deposit path short. Open the cashier from any screen — phone or browser — pick the e-wallet or bank rail you already use, and the balance lands in your account without leaving the app. Touch 'n Go eWallet and Boost process through their own confirmation screens, so you just approve the push and the funds appear. DuitNow and FPX

route through your online banking login, which adds one extra step but zero extra forms on our side. No minimums are displayed here — check the cashier for the current floor amount before you transact.

Open the cashier — Tap the wallet icon from any page inside your myr345 account — it stays pinned in the navigation whether you are in the lobby or mid-session.
Choose your rail — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. The cashier shows only the methods active in your region.
Enter the amount and confirm — Type the ringgit amount, then authorise inside your e-wallet or banking app. Your PIN or biometric is handled entirely by that provider — myr345 never sees it.
Balance updates in your account — Once the provider confirms the push, your myr345 balance refreshes. Check the transaction history tab if the update takes more than a few seconds.

Verify Your myr345 Account

Verification locks your account to you — not to a device, not to a shared login. Without it, withdrawals are held until the check is complete, so it is worth doing early. We ask for a government-issued photo ID (MyKad works) and a selfie taken through the verification screen; the selfie matches to the ID photo automatically. Players in Kota Kinabalu and

the rest of Malaysia go through the same process via the in-app camera — no scanning equipment, no posting documents. A second document, such as a utility bill or bank statement dated within three months, may be requested if the address on your ID differs from your stated location. Once approved, the verified badge stays on your account permanently.

Open verification in account settings — Tap your account icon, then select the verification section. The screen lists exactly which documents are needed before you start uploading anything.
Upload your photo ID — Photograph both sides of your MyKad or passport in good light. The upload tool crops and checks readability on-device before sending — blurry shots get flagged immediately.
Complete the selfie check — Follow the on-screen prompts — typically a slow turn of the head — so the system can confirm the face matches the ID. This runs entirely inside the secure verification screen.
Wait for the approval notification — We review submissions and send a push notification plus an in-app status update once the check is done. The cashier unlocks for withdrawals as soon as the badge appears.

Common Questions About myr345 Banking

If your question is not here, reach out through the live chat icon inside your account — our support team handles banking queries in English and can pull your transaction reference directly.

The current floor is shown in the cashier once you select a payment method. Minimums can vary by rail, so check the deposit screen before you transact rather than relying on a fixed number.

Refresh your myr345 balance first. If it still does not appear after a minute, open the transaction history tab and check the reference number — then contact live chat with that reference so we can trace it.

Withdrawals are matched back to the original deposit method as a security measure. If you need to change your payout destination, contact support and we will walk you through the additional verification step.

Most submissions are reviewed within a few hours. Complex cases where a second document is requested may take longer. You receive a push notification and an in-app status update as soon as the review is complete.

If your bank confirms a debit but the myr345 balance does not update, copy the FPX reference number from your banking app and share it with our live chat team. We reconcile against the payment gateway log and resolve the discrepancy.

myr345 does not charge a withdrawal fee on our side. Your wallet provider may apply its own transfer fee — check the GrabPay or Boost terms directly for any limits or charges they apply.

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